top of page
CONTACT US
You can Reach us from Monday to Friday, between 9am to 5pm!
Feel free to shoot us an email, and we will get back to you in no time.
For Landlords :
For Maintenance :
Our Helpline :
Head Office
10-16 Tiller Road,
London, E14 8PX
SEND ENQUIRY
Want to Message us Right Away?
![DSC07734_.jpg](https://static.wixstatic.com/media/8eb091_e1defc22ca1849ba944fda703cda9dad~mv2.jpg/v1/crop/x_0,y_881,w_3980,h_3686/fill/w_980,h_908,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/DSC07734_.jpg)
Submit an enquiry and we will get back to you.
FREQUENTLY ASKED QUESTIONS
Most People Find Answers in our FAQs
-
Does Life Stay require tenants to provide a security deposit?While security deposits serve to shield landlords from potential losses stemming from unpaid rents and property damages, especially common in Assured Shorthold Tenancy Agreements (ASTs), Life Stay takes a different approach. Being an established company, we recognize that our contracts entail lesser risks compared to traditional AST agreements. Therefore, we don't require deposits aimed at mitigating AST-related risks. As a company, we are legally bound to fulfill our obligations regarding property maintenance and timely rental payments. Our commitment to upholding our reputation surpasses any minor savings that might result from forgoing deposit requirements. Additionally, unlike AST agreements, all Life Stay contracts allow landlords to re-enter their properties swiftly and without the need for eviction proceedings, thereby minimizing risks for Life Stay landlords.
-
How easy is it to book a property valuation with Life Stay?It's quick and easy! You can book a free instant valuation online in just a few clicks, and one of our professional agents will reach out to you shortly.
-
Why choose to rent to Life Stay instead of a private tenant?Renting to Life Stay offers landlords substantial long-term benefits: Lower Risk- We ensure on-time rental payments with zero voids or deductions to your rent. Less Stress- Life Stay takes over property management, handling everything from tenants to repairs at no cost to you. More Flexible Renting- Our agreements are easier to end compared to standard tenancies, with no associated fees. Cleaning & Property Care- We provide weekly professional cleaning and monthly maintenance checks, with minor repairs covered at no extra cost.
-
How long does your average tenant stays for?We totally get that having stable, long-term tenants is a top priority for you. At Life Stay, our tenants typically stay with us on fixed yearly contracts ranging from 1 to 3 years. Many of our tenants renew their contracts because they're happy with our service and love their homes, which means you can enjoy peace of mind knowing your property is in good hands.
-
How does Life Stay earn revenue?Great question! We make a profit from the difference between the amount we charge our professional tenants who live in the property and the guaranteed monthly rental payments we make to you. By providing the property as a co-living home we can maximize the rental income for the property allowing us to guarantee your monthly payment, charge you zero fees and cover our operating expenses.
-
How does Life Stay handle maintenance concerns?We prioritize prompt resolution of maintenance concerns. Our dedicated maintenance team conducts thorough inspections upon issue identification, with 90% of problems resolved immediately at no extra cost. For issues requiring external contractors, we engage professionals at fair market rates. Landlords are promptly informed, allowing them to source their own contractors or utilize insurance policies if preferred. We ensure transparent communication by seeking landlord approval for repair costs exceeding £50. Additionally, our proactive approach minimizes the need for call-out charges, providing further cost savings to landlords.
-
What bills does Life Stay cover for my property?Life Stay pays for council tax at the property and contributes towards monthly electricity and gas bills for the tenants. The landlord is responsible for the service charge and ground rent if the property is owned under a leasehold agreement.
-
Why should I let my property through Life Stay?We get it – managing a rental property can be a real headache. That's why at Life Stay, we're all about making your life easier with our hassle-free and flexible renting model. Trust us, your property is in good hands. Here’s why you’ll love working with us: 0% Management Fees – You won’t pay any ‘agency fees’ with us. More money in your pocket, right where it belongs. 0% Voids – Say goodbye to those dreaded empty periods. We guarantee your rent every month, so you never miss out on income. Expert Property Management, Maintenance & Compliance – We handle all the nitty-gritty details. From weekly cleaning to minor repairs (at no extra cost!), we’ve got you covered. Free Property Upscaling – Our talented team of interior designers and decorators will turn your property into a stylish, modern living space, boosting its value significantly.
-
What are the responsibilities regarding safety certificates at the property?As a landlord, ensuring the safety of your tenants is crucial. Here's what you need to do: Provide accurate and up-to-date certification, including EPC, Gas Safety, and EICR certificates, when a tenant moves in. Notify Life Stay about any safety or certification issues with the property before we proceed with any tenant arrangements. Undertake any necessary work to ensure the property meets government recommendations for safety and performance, if required.
Visit us
10-16, Tiller Road, London, E14 8PX
Company
Property Valuation
Services
© 2023 All Rights Reserved
Privacy Policy & Terms
Site Credits
bottom of page